FAQ

Can products also be purchased from overseas?

 ーYes, they can.  We will send products to you via Japanese EMS.

We can arrange for products to arrive at your home/business in about one week or more. (Shipping time may vary depending on the country/region, inventory status &/or the quantity of products ordered)

Please also refer to our Overseas Shipping Policy.

 

Can I also place large orders for restaurant-related products?

ーYes, of course!

Hana Tableware mainly handles transactions with a large variety of restaurants overseas.

While our response times, etc. may vary depending on the scope of quantities ordered, we are capable of dealing with all customer needs/requests.  Please feel free to contact us anytime.

 

Consulting with us in advance via our company's contact form will facilitate smoother orders, so that we may proceed with transaction procedures without discrepancies on either side concerning aspects such as deadlines, quantities and/or other requests. 

Our company can also serve as a select shop by providing information and guidance regarding products not listed in our product lineup.

 

Can purchases also be made by individual customers?

ーYes, of course!

Hana Tableware provides authentic Japanese tableware to impart our country's culture and traditions to regions throughout the world.

Our company has launched this website so that we may provide all of our clients, etc. with extensive knowledge and information regarding our products and practices.

We gladly accept purchase orders from all interested clients, both individuals and businesses alike.